100% payment is due to confirm your reservation. Full refunds are possible if the reservation is cancelled in writing at least 60 days before the arrival date. 75% of the entire payment amount, including all taxes and fees, is refundable for cancellations made in writing more than 30 days but less then 60 days before the arrival date. No refunds are possible for cancellations made less than 30 days before the arrival date. The owner will consider alternate stay dates requested in writing 30 days or more before the arrival date, as based on availability, seasonality and at the full discretion of the property owner. No refunds or modifications are possible if made or requested less than 30 days before the arrival date. Contact the property owner regarding serious documented emergencies.
PROPERTY RULES & TERMS AND CONDITIONS
PROPERTY RULES
& PROPERTY TERMS AND CONDITIONS (See Below)
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I. PROPERTY RULES
General Courteousness: High Meadows Estate and the Property Manager try to promote a flexible and easy-going attitude towards our guests and one another. We encourage guests who share common spaces or who are in proximity to approach one another in a friendly and courteous nature, and to define and resolve any areas of concern or mutual interest. The Property Manager is available to help settle disputes or issues. Her contact information is found in this section. All on-line travel agency (OTA) Guidelines, Rules and Contracts also apply, per the terms of your booking. Call the Property Manager if you are unsure about a particular issue. Always call 911 in case of an imminent or life-threatening emergency.
The following Property Rules have been designed to maximize the guest experience and keep everyone safe and happy. We hope you enjoy your stay !
1. CHECK IN & CHECK OUT: Check-in begins at 4:00 on the first day of rental. Check out is 11:00 am on the morning following the last night of rental. We make every effort to accommodate early arrivals and late departures based on availability and with prior approval of the Property Manager. Don’t hesitate to reach out and ask the Property Manager Liz on (540)-664-7381.
Check-in and out is self-managed. A lock-box is attached to the entry door of each property. The code will be emailed to you three days before arrival. The Property Manager does not greet guests, but is available by text or phone to assist. Please text upon arrival and departure to let us know all is well.
2. KEYS: Two sets of keys accompany each property. Please leave all doors locked when departing and ensure that one set of keys is left inside on the hangers provided and one placed back in the lockbox. A service fee of $75 applies if you are locked out and need to call the Property Manager to gain entry and/or for replacing lost or missing keys.
3. EXTENDING YOUR STAY: After you have booked your stay with us, you can extend your stay (based on availability) by simply requesting before you arrive. If you are already staying with us and you would like to stay longer, please let us know at least 24 hours before your check- out date. We will do our best to accommodate your new plans. Text or call the Property Manager to inquire.
4. ISSUES BEFORE, DURING OR AFTER THE STAY: If you encounter an issue before, during or after the stay, you must contact us on the number provided to you immediately so that we can attempt to fix it. It is unlikely that compensation will be considered unless we have been afforded the opportunity to remedy any issue. We will do our best to provide attention for any issue but cannot guarantee a fix during your stay.
5. CODE OF CONDUCT: We have never had a problem in the past, and have the highest regard for our guests. However, to ensure everyone’s safety and well-being, we do reserve the right to terminate a booking early and without refund for disturbance, aggressive or unruly behavior, excessive noise and/or not respecting Property Rules and Terms and Conditions.
6. CHILDREN AND MINORS: As a fundamental understanding of your booking, all children and minors are the complete responsibility of their parents or designated guardians while at Highmeadows, and must be accompanied by same for 100% and the entire duration of your stay. Any potential guest who cannot abide by these rules should not book as we cannot take responsibility for injury to children/minors caused by lack of oversight by parents and guardians.
7. FAIR WARNING: This is a large country mountainous property and has many potential dangers for children and minors, including but not limited to: derelict barns, unsecured stone walls, tree branches, farm equipment and vehicles, sharp farm implements (such as axes, hoes and rakes), water troughs. There are also other dangers, such as wildlife (snakes, spiders, raccoons, etc), perils of getting lost, low second story widows, and others. Children and minors must be managed and supervised by their guardians the entire time they are on the premises.
8. OFF-LIMITS AREAS: All barns, garages, outbuildings and other tenant buildings not rented by you are strictly off limits. They are marked with no-trespassing signs that should be respected at all times. While the grounds are to be enjoyed by all, to ensure safety and privacy, guests are prohibited from climbing rock walls or trees, and approaching buildings or structures not rented by themselves. Please respect the privacy of others on the property.
9. FIREARMS POLICY: Absolutely no firearms or other weapons.
10. NOISE: No loud outside noise or music after 10 pm. Please keep respectful of neighbors at all times. Thank you.
11. SMOKING: Indoor smoking is strictly prohibited. Additional cleaning fees will be charged at the discretion of the Property Manager if ANY evidence of indoor smoking is found. Please do not leave cigarette butts around the property or at the fire pit.
12. GATHERINGS: Gatherings beyond the number of resident guests are not permitted without prior permission of the Property Manager. Please inquire when booking if you are interested in a gathering.
13. GROUNDS KEEPING: During your stay, staff may stop by periodically to mow, water plants and generally maintain the property but will not enter the house while it is rented except in an emergency. If staff need to gain access inside, they will make every effort to text ahead. If staff must enter without prior knowledge of the tenants, they will knock loudly and announce themselves. This is a very unlikely scenario. Groundskeeping occurs regularly at Highmeadows Estate as it is a large property. Every effort will be made to minimize impact on guests.
14. HVAC (HEAT AND AIRCON): The downstairs thermostat is located in the dining room and controls the oil furnace (heat). Please set it to 60 degrees heat in cooler seasons on departure. Recommend setting the thermostat at 70 degrees heat max in cooler seasons. The upstairs hallway thermostat controls cooling / air conditioning. Please set it to 69 lowest cooling mode in summer and back to 75 when you depart so that it will continue to dehumidify. Please close and lock windows when HVAC is on to conserve fuel.
15. GRILLING: All unit are equipped with a gas grill during spring, summer, and fall. They are stored in wintertime. If you would like to use the grill off-season, let us know and we will try to bring it out of storage. PLEASE make sure that the gas canister is shut after each use by turning the knob tightly to the right.
16. PARKING:
Note: The garage and barns are reserved for the owner and equipment for maintaining the property.
17. WIFI: High-speed unlimited WIFI is provided in each unit at Highmeadows:
18. SMART TELEVISIONS & OTHER ELECTRONICS: Please use the WiFi and Roku system provided in Manor House. For all units, the television is a smart-TV for use with your own Amazon, Netflix or other account to access movies and television. Don’t forget to log out before departure. Wireless speakers are provided for your use. There are hairdryers in all of the bathrooms.
19. LAUNDRY:
20. COFFEE: Each unit contains a Kurig coffee-maker, pods, creamer, sugar, and flavored syrups. We also provide different coffee options such as flavored coffees and teas. The Manor House also has a French press, a drip coffee maker, and a cappuccino maker. We hope you enjoy!
21. KITCHEN: A fully equipped kitchen and spices are provided, as well a fun collection of cookbooks. We hope you enjoy cooking as much as we do.
22. TELEPHONE: AT&T works well, Verizon and other service providers can be a challenge, so please enable wireless calling via the EarthLink (Manor House) or T-mobile (French Cottage and Old Schoolhouse) connections and you will have no trouble making calls. A land line is also provided at the Manor House and the number is: (540) 554-8430.
23. LINENS, TOWELS AND CLEANING SUPPLIES: For all of the properties, we provide nice quality bedding and linens and cleaning supplies. Please DO NOT use towels or linens for cleaning pets, floors or dirt. Cleaning cloths are provided in the kitchen area, or please bring dog towels for your pets. We provide all cleaning supplies, paper towels, etc…
24. TOILETRIES: Toiletries are provided for the convenience of guests, including body wash, shampoo, conditioner, bath salts, and travel size toothpaste, toothbrush, razor and shaving cream for persons who forgot theirs.
25. PETS AND THEIR CARE: All properties allow pets with prior approval from the Property Manager. No venomous creatures. No aggressive pets. No pets with past history of biting or attacking. A $60 supplemental cleaning fee is chargeable for guests with pets. The refundable damage deposit taken upon reservation shall be used to cover any pet damage or excessive dirtying, such as to towels, carpets, bedding and linens.
Please:
26. FIRE ALARMS & OIL FURNACE EMERGENCIES: There are SMOKE DETECTORS wired in from the basement to the attic and carbon monoxide / gas detectors in the kitchen.
27. INDOOR FIRES: The Main House, The Country French Cottage and The Old Schoolhouse all have indoor fires, including wood burning stoves and gas fireplace. Rules for indoor fires are:
28. OUTDOOR FIRES: The Main House, The Country French Cottage and The Old Schoolhouse all have fire pits. Rules for outdoor fires are:
Additional Fire Pit Guidelines:
29. CHECK-OUT AND DEPARTURE CLEANING INSTRUCTIONS: Standard and thorough cleaning is covered by the cleaning fee, however, if excessive cleaning is required over and above what Property Manager considers to be normal, the guest will be charged for the additional cleaning.
When departing, we would appreciate if you would leave:
· dirty dishes in the dishwasher and start it before departure.
· coffee machine is clean.
· oven and stovetop wiped. Please don’t use the stove self-clean function.
· beds “as is” on departure, no need to strip.
· dirty towels on bath floors or in tub.
· floors in reasonable condition.
· patios and decks cleaned of trash.
· countertops wiped.
· dog poop scooped and thrown into the garbage in a sealed bag.
· kitchen and bathroom trash in the cans provided at the top of the driveway.
· yard free of trash.
· leave fireplace embers in the wood stove to cool.
· doors to all wood burning stoves closed and locked; ensure no live embers are on the wood floor.
· any and all candles are blown out. Double check please.
· the gas grill covered and the gas canister under the grill turned off (righty tighty).
· thermostat to 65 heat or 75 air con, depending on the season.
· key back in the lockbox.
· trash at the top of the driveway in the wooden bear-proof boxes
· If you have caused any accidental damage, please let us know and we will invoice you separately.
30. RECOMMENDATIONS FOR LOCAL ATTRACTIONS: See the website: Visitloudoun.org, or the Attraction tab on the web-site. Both have everything you need to know about the area. We also provide tourist information in each unit.
31. DRIVING INSTRUCTIONS: Take Rte 7 west from Washington D.C., or Rte 267 (Dulles Toll Road) west to Rte 7 west. Go past Leesburg, Purcellville and Bluemont. Upon passing Bluemont you will begin to crest the Blueridge. At the top of the crest you will see Blueridge Mountain Road (Rte 601) and a blinking warning signal. Take a left at that intersection, go up 1.2 miles and you will see the entrance gates on your right across from Heart Trouble Lane. If you reach FEMA you’ve gone too far by about 2 miles.
32. WHAT TO WEAR: The “Mountain” is 5-8 degrees cooler than Purcellville and sometimes 10 degrees cooler than Washington D.C. Pack extra. Bring lots of walking shoes, poles and outdoor wear and clothes to wear around the bonfire. If you want to play in the gardens, you’re welcome :-) ... bring muck shoes. Bring a raincoat, snow clothes and boots, etc ... it’s not called Mt. Weather for nothing. Remember you’re in a rural environment, protect against ticks and if walking in the woods, snakes. Be careful of ticks and snakes in woodpiles, rock walls and long grass in particular.
33. CONTACTS:
Property Manager: Liz: (540)-664-7381
Non Life-threatening Emergency: If Liz is unavailable (703)-629-9642
Police, Fire & Ambulance: 911
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II. BOOKING
TERMS AND CONDITIONS:
GENERAL POLICIES, CONCEPTS & COURTEOUSNESS:
BOOKINGS, DEPOSITS & CANCELLATIONS:
DAMAGE DEPOSIT & EXTRA FEES:
SUBSTITUTION OF PROPERTY: We reserve the right to offer guests alternate accommodation of a similar standard, as available, at our discretion if the booked property becomes unavailable. In this unlikely event, we will notify you as soon as possible and make every reasonable effort to ensure you are satisfied. We cannot guarantee accommodation and, should an alternative not be found, you will be refunded.
ATTENDANCE AT PROPERTY: We respect guests’ privacy but do reserve the right to enter the property at any time to protect and/or undertake maintenance of the property. We will provide notice to the guests wherever possible.
LIMITED LIABILITY: To the maximum extent permitted by law, in no case shall High Meadows Estate LLC, nor its affiliates, officers, directors, employees, agents or property owners be liable for any indirect, incidental, consequential, special or exemplary damages or for any damages for death, personal or bodily injury, emotional distress or damage to property, arising out of or in connection with your stay. This limitation applies to all claims for damages including negligence even if High Meadows Estate LLC (et all - see above) have been advised of the possibility of such.
GUEST PROPERTY: Guests are solely responsible for their belongings whilst staying at the property and are required to take the usual steps to prevent any property loss, including locking premises and vehicles when not attended. We reserve the right to charge a $25 fee to collect lost property. If not claimed within 30 days, unclaimed items will be donated to charity. Guests must be responsible for their own property. We cannot be held responsible for forces of nature which result in damages or loss to guest property. We may be able to post lost property for an agreed charge.
INDEMNITY & LIABILITY: The Guest is responsible for their own travel/health insurance. High Meadows Estate LLC, nor its affiliates, officers, directors, employees, agents or property owners shall not be held responsible in any way for accidental injury, death, or damage/loss to personal effects of the Guest. The Guest is responsible for all damages, excluding wear and tear, including those which exceed the deposit amount. By confirming this booking upon payment, the Guest and Manager agree to all the terms and conditions in this agreement. Guest agrees to and shall indemnify and hold harmless High Meadows Estate LLC, its affiliates, officers, directors, employees, agents or property owners from any expenses, losses, liabilities, damages, judgments, settlements and costs (collectively, “damages”) involved with or related to the booking and Guests stay at the accommodation (including, without limitation, reasonable attorneys’ fees and the advancement of same) with respect to any claims, law suits, arbitrations, or other causes of action, which result, directly or indirectly, from Guest’s booking.
FORCE MAJEURE: High Meadows Estate LLC, nor its affiliates, officers, directors, employees, agents or property owners shall be liable for any delay or failure to perform resulting from causes outside their reasonable control, including acts of God, natural disasters, war, terrorism, riots, embargos, acts of civil or military authorities, fire, floods, accidents, pandemics, epidemics or disease, strikes, or shortages of transportation facilities, fuel, energy, labor or materials. If, due to such circumstances High Meadows Estate LLC is unable to honor this agreement or honor the booking, the booking amount shall be fully refunded minus the credit card fee incurred during payment.
DISPUTE RESOLUTION AND ARBITRATION AGREEMENT: Guest and High Meadows Estate LLC mutually agree that any dispute, claim, or controversy arising out of or relating to the Guest’s booking, Guest’s use of the accommodations, Terms and Conditions or the Property Rules or the applicability, breach, termination, validity, enforcement, or interpretation thereof or this agreement to arbitrate (collectively, “Disputes”) will be settled by binding individual arbitration (the “Arbitration Agreement”). Guest agrees to give High Meadows Estate LLC written notice of any dispute 30-days prior to initiating a claim for arbitration, if the dispute cannot be resolved then the Guest may assert a claim for arbitration. The arbitration will be administered by AAA in accordance with the Consumer Arbitration Rules and/or other AAA arbitration rules determined to be applicable by the AAA (the “AAA Rules”) then in effect, except as modified here. The AAA Rules are available at www.adr.org. In order to initiate arbitration, a completed written demand (available at www.adr.org) must be filed with the AAA and provided to the other party, as specified in the AAA rules. Arbitration fees and the parties’ share of arbitrator compensation shall be governed by the AAA Rules and, where appropriate, limited by the AAA Consumer Rules. Either party may make a request that the arbitrator award attorneys’ fees and costs upon proving that the other party has asserted a claim, cross-claim, or defense that is groundless in fact or law, brought in bad faith or for the purpose of harassment, or is otherwise frivolous, as allowed by applicable law and the AAA Rules. The arbitrator’s decision will include the essential findings and conclusions upon which the arbitrator based the award. The arbitrator may award any relief allowed by law or the AAA Rules, but declaratory or injunctive relief may be awarded only on an individual basis and only to the extent necessary to provide relief warranted by the claimant’s individual claim.
TERMINATION BY HIGH MEADOWS ESTATE LLC: High Meadows Estate LLC reserves the right to cancel any booking, at any time, with or without notice, for any conduct that Owner, in Owner’s sole discretion, determines to be in violation of this Agreement, laws or regulations, or is otherwise harmful to another Guest or other third-party interests. Guest agrees that any violation of the Terms and Conditions or Property Rules may result in (a) cancellation of Guest’s reservation or purchase, (b) forfeiture of any monies paid for the reservation, and (c) additional charges to the Guest for damages. Please Note: Immediate termination of the rental agreement by the High Meadows Estate LLC is possible if:
ENTIRE AGREEMENT & SEVERABILITY: This agreement and the Booking constitutes the entire agreement, and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written. If any provision shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable and shall not affect the validity and enforceability of any remaining provisions.
STATUTE OF LIMITATIONS: Guest agrees that regardless of any statute or law to the contrary, any claim or cause of action against High Meadows Estate LLC, nor its affiliates, officers, directors, employees, agents or property owners from by the Guest, or any invitee of the Guest to the accommodations, arising from or relating to the use of the accommodations booked by the Guest, must be filed within one (1) year after such use of the accommodations or cause of action arose otherwise such claim or cause of action will be permanently barred.
EXCLUSIVE VENUE AND GOVERNING LAW: The Guest and the High Meadows Estate, LLC, hereby irrevocably and unconditionally consent and submit to the exclusive jurisdiction of the Commonwealth of Virginia for any such controversy. This Agreement will be governed by and construed in accordance with the laws of the Commonwealth of Virginia, without giving effect to its conflict of laws provisions or the laws of your state or foreign country.
NO WAIVER: High Meadows Estate, LLC’s failure to enforce any right or provision will not constitute a waiver of such right or provision unless acknowledged and agreed to by High Meadows Estate, LLC in writing. No waiver of any right or provision shall be deemed a further or continuing waiver of such term or any other term.
18777 Blueridge Mountain Road, Bluemont, Virginia 20135
Email:
Terifrustace@gmail.com
Phone: 703-629-9642/ 540-664-7381
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